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Terms & Conditions

Welcome to the ‘LAVOIESKINCARE.com' website (the 'website'). This website is owned and operated by Nicholas Masters ('La Voie’ or 'us' or 'we'). Registered office: 141 Avenue Félix Faure, 75015, Paris, France.

If you want to ask us anything about these terms & conditions or have any comments on or about our website, please email our customer services team at INQUIRIES@LAVOIESKINCARE.com

These terms & conditions incorporate our privacy policy and set out the basis on which you can visit and use the LA VOIE website. Please read them carefully as they contain important information.

PURCHASER

For the purposes of these terms, the term “Purchaser” ('you', 'your' or 'they') means the person buying LA VOIE products on the Website. To be eligible to purchase LA VOIE products on the Website, the Purchaser must be an end-consumer (i.e. an individual, not acting as a retailer). By placing an order, the Purchaser agrees that:
• they are eligible to purchase LA VOIE products on the Website; 
• the purchase of LA VOIE products on the Website is unrelated to any professional activity and is limited to personal use; and 
• they will not resell or distribute the products purchased on the Website or any samples.

ORDERS

You are able to correct errors on your order up to the point at which you click on 'submit order' on the final page of our ordering process.

If your order has been dispatched, and you have recognised an error in your delivery address, please email INQUIRIES@LAVOIESKINCARE.COM and one of our customer service representatives will try to rectify the issue for you.

ACKNOWLEDGEMENT AND ACCEPTANCE OF YOUR ORDER

Upon placing your order with LA VOIE, you will be sent an automatic summary of purchase. Please retain this for your records. You will receive a confirmation of dispatch summary. Please note that we reserve the right to reject any orders at our discretion. This does not affect your statutory rights.

OWNERSHIP OF RIGHTS

All rights, including copyright, in this website are owned by or licensed to La Voie. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without our permission. You may not modify, delete, distribute or post anything on this website for any purpose.

PRODUCT INFORMATION

The images of the products on the Website are for illustrative purposes only. Although LA VOIE makes every effort to display the colours accurately, LA VOIE products received may vary slightly from those images. 
All LA VOIE products shown on the Website are subject to availability. LA VOIE will inform the Purchaser by e-mail as soon as possible if the LA VOIE product ordered is not available.
LA VOIE reserves the right to add new products, remove products or change their appearance or price at any time. In the absence of an error, the Information on the products and prices applicable to the order will be those appearing on the Website at the time the Purchaser confirms their order.

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